Frequently Asked Questions

How long will shipping take?
Normally 6-14 days, it depends on where you ship to. Please check details at Shipping &Delivery.

Where do you ship to?
We ship to worldwide customers.

Do I need to pay taxes/customs or import fee?

How can I check my order status?
Once your order ships, you'll receive an email notification that contains a tracking number. You can track your order by looking up the tracking number on the delivery company's website.

What if I need to modify or cancel my order?
Please email us right away! If your order isn’t confirmed yet, then we will be able to change your order. However, once the order is confirmed and shipped, then we aren’t able to make any changes.

How do I return or exchange my order?
We offer 30 days for any returns or exchanges. If you’re not happy with order, please email us right away at and we’ll do our best to make it right. ALL orders must be in its original packaging complete with any supplied hardware.

My product arrived damaged. What do I do?
We do our best to protect all of our products with proper packaging. Sometimes, our packages are mishandled by shipping carriers and may arrived damaged. No worries – just reach out to us at and we’ll send over a replacement.

Still have a question?
We have the answers. Please contact us at for any inquiries!