Return Policy

 

30 Days Return  Policy- 100% Money Back

If you do not like the item and want to return the item, please contact us-contact@tinyporcelainstore.com. 

We provide 30 days return policy. Within 30 days of order received, just send the item back to us.  We will fully refund.

 

Damaged/ Fault/ Incorrect Order 

If you have discovered our fault, please take pictures of the defected, or wrong case sent to you and attach them to the initial email with an explanation. Once we receive your email and verify the issue, we will get a replacement sent to you right away. 

 

Order Not Received

If your item has not arrived within 20 days after you placed your order, please contact contact@tinyporcelainstore.com and we will promptly take care of you.  

 

Refunds/Cancellations

Please contact us(contact@tinyporcelainstore.com) immediately, if you want to cancel the order. 

[NOTE]There are no cancellations if your order has been fulfilled.

If your order with us doesn’t arrive at the correct shipping address provided to us and your payment is eligible, we’ll reimburse the full cost of eligible purchases paid,  or we will gladly replace the item for you.

 

Order Modifications or Cancellation

After your order has been placed, you have 48 hours to contact contact@tinyporcelainstore.com and request order modifications, change of address, or a cancellation. After 48 hours, your order has already been placed in production and can no longer be modified.